Terms & Conditions

1. Introduction & Acceptance

Welcome to Culinary Kitchen (operated by CYGNUS DIGITAL PRIVATE LIMITED). By accessing or using our website https://culinarykitchen.store, you agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations of India.

If you do not agree with any part of these terms, you must not use our website or services.

2. Definitions

• "Company," "We," "Us," "Our" refers to CYGNUS DIGITAL PRIVATE LIMITED, the owner and operator of Culinary Kitchen.
• "User," "You," "Your" refers to any individual accessing or using our website.
• "Website" refers to https://culinarykitchen.store and all its pages.
• "Products" refers to all kitchen and home essentials available for purchase.
• "Order" refers to a request to purchase Products from the Website.

3. Eligibility

To use our services, you must:

• Be at least 18 years of age or have parental/guardian consent
• Be a resident of India with a valid delivery address
• Provide accurate and complete information during registration/checkout
• Have legal capacity to enter into binding contracts

4. Account Registration

While guest checkout is available, creating an account provides benefits such as order tracking and faster checkout. You are responsible for:

• Maintaining confidentiality of your account credentials
• All activities occurring under your account
• Notifying us immediately of unauthorized access
• Providing accurate and up-to-date information

5. Products & Pricing

All product descriptions, images, and specifications are provided in good faith. We strive for accuracy but do not warrant that descriptions are error-free.

6. Orders & Payment

Order Placement: An order is confirmed only after successful payment verification or acceptance of Cash on Delivery terms.

Payment Methods:

• Cash on Delivery (COD) - Available for most pin codes
• UPI Payments - Currently under maintenance

Order Cancellation: We reserve the right to cancel orders due to pricing errors, stock unavailability, suspected fraud, or delivery restrictions.

7. Shipping & Delivery

Please refer to our Shipping Policy for detailed information on:

• Delivery timelines (typically 5-10 business days)
• Shipping charges (Free shipping on orders above ₹999)
• Serviceable pin codes
• Tracking and delivery procedures

8. Returns & Refunds

Please refer to our Refund & Cancellation Policy for complete details on:

• Return eligibility and timelines
• Refund processing (5-7 business days)
• Non-returnable items
• Damaged or defective products

9. Intellectual Property

All content on this website including but not limited to text, graphics, logos, images, product descriptions, and software is the property of CYGNUS DIGITAL PRIVATE LIMITED and is protected by Indian copyright and trademark laws.

You may not reproduce, distribute, modify, or create derivative works without our express written permission.

10. User Conduct

Users agree NOT to:

• Use the website for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Transmit viruses or malicious code
• Engage in fraudulent transactions
• Provide false information
• Interfere with other users' experience

11. Limitation of Liability

To the fullest extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid for the specific order in question
• We are not responsible for delays due to force majeure events
• Product images are representational; actual products may vary slightly

12. Indemnification

You agree to indemnify and hold harmless CYGNUS DIGITAL PRIVATE LIMITED, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the website or violation of these terms.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites.

14. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on this page. Continued use of the website after changes constitutes acceptance of the modified terms.

15. Governing Law & Jurisdiction

16. Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

17. Contact Information

For questions about these Terms and Conditions, please contact us:

• Company: CYGNUS DIGITAL PRIVATE LIMITED
• Email: info@culinarykitchen.store
• Phone: +91 9652531306
• Address: Plot No.3-11-14/1, Shivaganga Colony, L B Nagar, Hyderabad, Rangareddy, Telangana 500074